Refund Policy

Last updated: 14 September 2026

ProspectGrid is operated by Yevhen Lysenko. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders.

14-day refund window

You can request a full refund within 14 days of your purchase.

How to request a refund

To request a refund, contact us at support@getprospectgrid.com, or contact Paddle directly through paddle.net using the details from your receipt. Refunds are issued by Paddle to the original payment method.