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Terms of Use

Last updated: 14 September 2026

ProspectGrid is operated by Yevhen Lysenko, a sole proprietor. These Terms govern your use of ProspectGrid (“ProspectGrid”, “we”, “us”, or “our”).

ProspectGrid at getprospectgrid.com is referred to below as the “Service”. By creating an account or running a search you accept these Terms. If you are agreeing on behalf of a company, you confirm you may bind it.

1. What the Service does

ProspectGrid uses the Google Places API to find businesses matching a category and location, scores each one based on how reachable it is and what is visibly missing, and — where enrichment is enabled — reads contact details that businesses publish on their own websites.

The Service reports what those sources say. It does not verify any of it, and listings, ratings, phone numbers and contact details go out of date without warning.

2. Your account

  • Give accurate details when you register, and keep them current.
  • An account is for one person. Keep your password to yourself, and tell us promptly if you think someone else has it.
  • You are responsible for everything done through your account.
  • You must be old enough to enter a contract where you live, and at least 16.

3. Free preview, plans and allowances

Without an account you may run a limited number of searches so you can see what the Service does. That allowance is counted per visitor, and working around it — changing your IP address, opening extra accounts, automating the form — is a breach of these Terms.

A paid plan carries an allowance of searches for each billing period, described on the pricing page at the time you subscribe. Allowances do not roll over. We may change what a plan includes; if a change reduces what you have paid for, it takes effect at your next renewal rather than during a period you have already paid.

4. Subscriptions, payment and refunds

  • Subscriptions are sold by Paddle, which acts as the merchant of record for the purchase. Paddle’s own terms and refund policy apply to the transaction alongside these Terms.
  • A subscription renews automatically for the same period until you cancel. Prices are shown before you confirm; taxes are added where the law requires them.
  • You may cancel at any time from your account. Cancelling stops the next renewal; the period you have paid for runs to its end, and access ends with it.
  • We may change prices. Any change is announced at least 30 days before it applies to you, and it applies from your next renewal — cancelling before then is how you decline it.
  • Refunds. You may request a full refund within 14 days of your purchase. Refund requests are processed through Paddle, our Merchant of Record, in accordance with our Refund Policy and Paddle’s applicable Buyer Terms and Refund Policy. Nothing in these Terms limits any mandatory consumer rights you may have under applicable law.
  • If a payment fails, we may suspend the account until it is settled.

5. Acceptable use

You may use the Service to find and contact businesses for your own business purposes. You may not:

  • send unsolicited bulk email, messages or calls to anyone found through the Service, or use it in any way that breaks the marketing, telemarketing or data protection laws that apply to you or to the person you are contacting;
  • sell, publish, or otherwise redistribute the data the Service returns, or use it to build or feed a database offered to anyone else;
  • use the data to target individuals rather than businesses, or for credit, insurance, employment or housing decisions, or for any purpose that discriminates against a protected group;
  • scrape, crawl or automate the Service, or run it through scripts other than the interfaces we provide;
  • get around allowances, rate limits, authentication or any other restriction, or attempt to access another customer’s data;
  • copy, decompile or reverse engineer the software behind the Service, or remove the notices on it;
  • resell or share access to the Service, or use it to provide a substantially similar service to others;
  • use the Service for anything unlawful, or in a way that damages it or the people it draws data from.

Breaking this section is grounds for immediate suspension.

6. The data a search returns

Results contain information about businesses, and some of it — a name, a role, a work email address, a phone number — is personal data about the people who work there. To the extent we process personal data contained in search or enrichment results solely on your behalf, you act as the controller and we act as your processor. For personal data that we process for our own purposes, such as account administration, security, fraud prevention, analytics and compliance, we act as a controller as described in our Privacy Policy.

Where you are the controller, that puts several things on your side of the line:

  • having a lawful basis for holding and using the details, and keeping them no longer than that basis supports;
  • telling people where you got their details, where the law requires it, and answering them if they object, ask for a copy or ask to be deleted;
  • complying with all applicable direct marketing, electronic communications and data protection laws, including applicable requirements concerning consent, legitimate interests, sender identification, opt-outs and objections;
  • keeping the data secure once it is out of the Service and in your own systems.

Where applicable, our processing of personal data on your behalf is subject to applicable data protection requirements and any data processing agreement entered into between you and ProspectGrid.

7. Third-party sources and terms

The Service uses Google Maps Platform. Google Maps content made available through the Service is subject to the Google Maps Platform Terms of Service and applicable Google Maps Platform policies. Your use of Google Maps content must comply with those terms, and nothing in these Terms grants you any additional rights in Google Maps content.

The Service also draws on the websites businesses publish themselves. Links to third-party sites are not endorsements, and we are not responsible for what is on them.

8. Our software and your content

The Service, website, software and all associated intellectual property remain the property of ProspectGrid or its licensors. Your subscription is a limited, non-exclusive, non-transferable right to use the Service while it is paid for — not a transfer of any rights in the software.

What you put into the Service — including your searches and account details — remains yours. We process it only as necessary to provide, secure, maintain and improve the Service, and as otherwise described in our Privacy Policy. This paragraph is about the data you provide. It says nothing about third-party content returned by a search, which is not ours to give you rights in and stays subject to section 7.

9. Availability and changes

We aim to keep the Service running but do not promise it will be uninterrupted or error free. Maintenance, third-party outages and rate limits imposed by our data sources can all interrupt it. We may add, change or remove features; where a change materially reduces what a paid plan does, section 3 applies.

10. Suspension and termination

You may close your account at any time. We may suspend or close an account that breaches these Terms, that is being used to abuse the Service or the sources it draws on, or where payment has failed and stayed unpaid. We will give notice and a chance to put things right unless the breach is serious enough that we cannot. Refunds are covered by section 4 and our Refund Policy.

11. Disclaimers

The Service is provided “as is” and “as available”. To the extent the law allows, we exclude all implied warranties, and we make no promise that results are accurate, complete, current, or that contacting the businesses in them will produce any particular outcome. Nothing here excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded — and nothing here affects the statutory rights of a consumer.

12. Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential loss, or for lost profits, revenue, goodwill or data, however arising, including loss arising from your use of information obtained through the Service. Our total liability under these Terms, for all claims taken together, is limited to the fees paid for the Service in the twelve months before the claim arose.

This section limits our liability. It does not limit your obligation to pay fees, your indemnity under section 13, or your liability for fraud, wilful misconduct, a breach of section 5, or infringement of our intellectual property rights or those of a third party.

13. Indemnity

If your breach of these Terms, unlawful use of the Service, or unlawful use of data obtained through the Service leads to a claim against us by a third party or a regulator, you will indemnify us for the reasonable costs, damages and expenses resulting from that claim, to the extent permitted by applicable law. We will tell you promptly of any such claim and let you take part in the defence.

14. Changes to these Terms

We may revise these Terms. The date at the top says when they last changed. If a change materially affects your rights we will give notice by email or on the site before it applies, and continuing to use the Service after that is acceptance. If you do not accept it, cancel before it takes effect.

15. Disputes

Nothing in these Terms limits any mandatory consumer rights or protections that apply to you under applicable law.

Before going to court, write to us at support@getprospectgrid.com: most things are quicker to settle that way.

16. General

If any part of these Terms is unenforceable, the rest stands. Not enforcing something once does not waive it. You may not transfer your rights under these Terms without our consent; we may transfer ours to a buyer of the business. These Terms and the Privacy Policy are the whole agreement between us about the Service.

Contact

ProspectGrid is operated by Yevhen Lysenko. If you have any questions about these Terms or the Service, you can contact us at support@getprospectgrid.com.

© ProspectGrid, operated by Yevhen Lysenko. All rights reserved.

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